Features of this website
As part of our continual commitment to our customers, we have implemented many accessibility features thus enabling a vast proportion of viewers to use the website and its documents. We always try to adhere to the highest accessibility standards as outlined by the W3 (http://www.w3.org/WAI/ and http://www.w3.org/WAI/EO/Drafts/PWD-Use-Web/Overview.html) We have also implemented a map for ease of navigation. Please read below for accessibility advice.

Reading the print
If you have trouble reading the print on Web pages, you can easily change the size of the font to fit your needs. Changing font sizes in your web browser is easy. Instructions will vary from browser to browser, the instructions below are for Internet Explorer 6 and Netscape 7. If you get really stuck, go to the help button on the menu bar at the top of the software window. From there you should be able to get help on any problem you have.

We have also added a print page feature to all the pages. Just navigate to the page and print page version link at the bottom.

Internet Explorer
Click View. It's on the browser Menu Bar. Highlight Fonts. Place your mouse cursor on the words Fonts or Text Size. Notice that you now have 5 size choices ranging from Largest to Smallest. Click on Smallest. Note the change in text size on your browser screen. Click on Largest. Again, note the size change. Choose a font size. Make sure you choose the font size that suits you best.
Netscape Navigator
Choose a font size. Click Edit. It's in the upper left corner of your browser. A menu will appear. Click Preferences. A Preferences window will appear. Click on Fonts. Under the Appearance heading in the upper left corner of the Preferences window, click Fonts. Information on the size and style of the font you're using will appear to the right. They are probably set to 10 and 9. Click on the arrows. They are next to the size boxes to increase or decrease font size. Click OK. It's at the bottom of the window to experiment with different sizes. Repeat the process until you find a size that suits you.

Internet Explorer - Accessibility features
• Click on Internet Options in the Tools menu.
• Click accessibility button on bottom right hand corner.
• Select the options for changing size or colour of text.

Other browser issues

Getting rid of the images - Microsoft Internet Explorer user
• Click on Internet Options from the View  or the Tools menu  (depends on your browser)
• Click on the Advanced tab at the top right hand corner of the box.
• Scroll down to the Multimedia heading.
• Untick the box next to Show Pictures.
• Click on the Apply button and then click on the OK button.


Changing the font and colour settings
• Go to Internet Options from the View or from the Tools menu
• Go to the Accessibility Option ticking the three boxes displayed under formatting.


Changing the text
• Click on  Internet Options from the View or the Tools menu. (depends on your browser)
• Click on the Accessibility button.
• Tick the Ignore fonts now showing on web pages box.
• Click OK.
• Click OK again to close Internet Options.
• Click on the View option from the Menu bar.
• Click on the Text Size option, Choose your preferred text size.


Changing the colour of the text/ background
• Click on  Internet Options from the View or the Tools menu (depends on your browser)
• Click on the Colours button and untick the box next to Use Windows colours.

Text: changing colour
• Click on the button to the right of Text ,choose your colour from the palette then click OK.

Background: changing colour
• Click on the button to the right of Background, choose your colour from the palette then click OK.

For more information visit the Microsoft Help and Support site at:
http://support.microsoft.com/

Netscape Navigator 4+ user

Getting rid of the images
• Click on the Edit option from the Menu Bar.
• Click on the Preferences option.
• Click on the Advanced option.
• Untick the box next to Automatically load Images and Click OK.


Change your browser settings by
• Click on Edit from the Menu Bar.
• Click on Preferences . You now have the option to make various changes.
• Click on Appearance.
• Choose Font. Choosing either to alter the variable and fixed width Font to your preferred option.

Changing the colour of the text/ background
• Select Appearance.
• Select Colours.
• Select Text, choose your preferred colour and click on the OK button.
• Select Background, choose your prefered colour and click on the OK button.
• Click OK again to close the Preferences option.

For more information visit Netscape Browser Central at:
http://browsers.netscape.com/browsers/using/main.tmpl  
 
Macinosh Users

Full instructions on making use of the various versions of the Macintosh operating system's accessibility features, including resizing text, text-to-speech function and keyboard alternatives to mouse functions can be found at the Apple website's section on disability at:
http://www.apple.com/disability/

Files and software - browser
A lot of this website has been tested on various browsers and platforms available. We recommend that you use Microsoft’s Internet Explorer for best results. This can be obtained by clicking the logo below:

Files and software - Flash movies
Many of the animations on this website require a Flash plugin for your browser. If you do not have the plugin it will prompt you to download it. If so, please answer yes and you will be taken to the macromedia website

You can obtain this from Macromedia. Please feel free to download the latest plugin to ensure for accessibility by clicking logo below:

Files and software - PDF Files
Some documents on this site have been saved as Adobe Portable Document Format (PDF)
To view & print files from this site, free Adobe Reader® software must be downloaded.
This is available from: http://www.adobe.com/products/acrobat/readstep2.html

Files and software - Screen reader software

Sometimes some audio readers for Adobe Reader® software cannot convert files into audio. Adobe provide a free online tool which converts the content of PDF files to a format which can be understood by most screen reader applications. To access this information submit the URL (web address) of the document via

E-mail submission tool to
http://www.adobe.com/products/acrobat/access_email.html

Web based forms submission tool to http://www.adobe.com/products/acrobat/access_simple_form.html


The URL of the document can be submitted either via email or web form, and the content is returned, converted either to HTML (i.e. standard web page format) or to plain text. Alternatively, the document the user wishes to read can be emailed as an attachment.
For more information, and full details of how to use this tool, visit:
http://access.adobe.com/onlinetools.html

Javascript issues - (Majority of users will not be effected)
Many pages on this website require javascript to be enabled on your browser. Please change your settings to enable this.

Form issues - (Majority of users will not be effected)
Many of the forms may fail to send if your intenet settings are set to high or if you have a a strict firewall. Please adjust these accordingly.

We have invested a lot of time to help this website accessible to the majority of users. If there are anything we can help to improve the website. Please contact us.